Data Controller
The data controller for this website is Simnetiq Ltd, 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom. For data protection inquiries, contact support@simnetiq.com.
Data Collection
We collect data you voluntarily provide through our contact form (name, email address, message content) and account deletion request form (identity information, optional reason). We may also collect basic analytics data such as page views, browser type, and approximate geographic location through standard web server logs.
Legal Basis (GDPR)
Processing of contact form data is based on your consent (Art. 6(1)(a) GDPR) and our legitimate interest in responding to inquiries (Art. 6(1)(f) GDPR). Analytics data processing is based on our legitimate interest in understanding website usage patterns.
Data Retention
Contact form submissions are retained for the duration necessary to respond to your inquiry, typically no longer than 12 months. Account deletion requests are processed within 30 days and associated data is purged from our systems. Web server logs are automatically deleted after 90 days.
Your Rights
Under GDPR, you have the right to access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact support@simnetiq.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Cookies & Tracking
This website does not use tracking cookies or third-party analytics services. Essential cookies may be used for basic website functionality only.